Terms and Conditions

1. Definitions

For the purposes of these Terms:

• "Account" means a unique account created for you to access our Service
• "Application" refers to TrioGoals, the software program provided by the Company
• "Company" (referred to as either "the Company", "Mathiko", "we", "us" or "our") refers to Mathiko LLC, 2108 N St, Ste N, Sacramento, CA 95816, USA
• "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available
• "Device" means any device that can access the Service such as a computer, cellphone, or digital tablet
• "Goal" means the tasks, objectives, or targets you create and track through our Service
• "Partner" or "Accountability Partner" means a person you invite to receive emails about the goals you complete
• "Premium Features" means paid functionality requiring an active subscription
• "Service" refers to the Application, the triogoals.com website, and related services
• "User-Generated Content" means any content you create, upload, or share through the Service

2. Acceptance of Terms

By creating an account or using our Service, you confirm that:

• You are at least 13 years old (16 in the EU/EEA/UK)
• You have the legal capacity to enter into these Terms
• If you are under 18, you have a parent's or guardian's permission
• You will comply with all applicable laws and regulations

Your continued use of the Service after we change these Terms means you accept the changes (see Section 25).

3. Account Registration and Security

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for keeping your sign-in details confidential
• You must tell us immediately about any unauthorized use of your account
• We reserve the right to refuse service or terminate accounts as described in Section 17
• You can sign in with an email address and password, with Google, or (on Apple devices) with Apple
• You must verify your email address before you can invite accountability partners

Account Restrictions

• One person may maintain only one account
• Sharing accounts is prohibited
• You are responsible for all activity under your account

Account Deletion

• You may permanently delete your account at any time in the app (Profile → Delete Account)
• Deleting your account immediately removes your account and the data on our servers, including your partners, and clears your goals from the device you delete it on, as described in our Privacy Policy
• Goals saved on other devices stay there until you uninstall the app on those devices
• Deletion is irreversible, and we cannot recover data after it is deleted
• Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings (see Section 8).

4. License to Use

Grant of License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

License Restrictions

You may not:

• Copy, modify, or distribute the Application or any part of it
• Reverse engineer, decompile, or disassemble the Application
• Create derivative works based on the Service
• Use the Service for commercial purposes without our written consent
• Remove or alter any proprietary notices or labels

5. Acceptable Use Policy

Permitted Uses

You may use our Service to:

• Create and track personal goals (daily, weekly, and long-term)
• Invite accountability partners who agree to it
• Receive goal reminders and motivational quotes
• Use Premium Features with a valid subscription
• Delete your account and data at any time

Prohibited Activities

6. Goals and Your Data

Where Your Goals Are Kept

How Goals Work

• You own your goals and the content you create
• Goals can be daily, weekly, or long-term
• Daily and weekly goals repeat: when you complete one, the next one is set up for the next day or week
• You can archive goals to keep their history. Archived and completed goals don't count toward the Free plan's limit.
• On the Free plan, you can have up to 3 active goals (not completed or archived) at a time
• You can delete your goals at any time
• We do not use your goal content to train AI models. Your goals never reach our servers.

7. Accountability Partners

• You must get a person's consent before adding them as a partner
• When you add a partner, they receive an invitation email with your name. They must accept it within 24 hours.
• Only partners who have accepted receive goal completion emails. Each email shows your name, the goal's title and description, and the completion date. Replies go to your account email address, so partners can see it.
• Partners can opt out of your emails at any time using the link in every email. If a partner opts out, they get no more goal emails from you unless they opt back in, and you can't invite them again for 180 days.
• You can have up to 3 partners on the Free plan, 10 on Premium Monthly, and 15 on Premium Yearly
• Partner email allowance: each invitation, and each goal completion email (however many partners it goes to), counts as one email. Your allowance is 20 emails on Free, 200 on Premium Monthly, and 500 on Premium Yearly, per 30-day period. The period starts when you send a partner email, and when it ends the next email you send starts a new 30-day period with a full allowance.
• You are responsible for what you send to partners. We are not responsible for your communications or relationships with partners.

8. Plans, Subscriptions, and Payments

Plans

Payment Terms

• Prices are shown in the app and the store before you buy, and may include taxes where the store collects them
• Fees are charged in advance and are non-refundable, except as required by law or by the store's refund policy
• You buy subscriptions through the Apple App Store or Google Play, which process your payment. RevenueCat manages your subscription status so your plan applies on every device you sign in to.
• Purchases on the web or a desktop computer are not currently available. If we offer them, they will go through RevenueCat's web checkout, with Stripe processing the payment.
• If a payment fails, the store may pause or end your subscription, and your account will return to the Free plan

Auto-Renewal Disclosure

Switching Plans

You can switch between Premium Monthly and Premium Yearly from the app's subscription screen or your store's subscription settings. The store decides when the change takes effect and how any time you've already paid for is credited.

Cancellation and Refunds

• You can cancel your subscription at any time through your device's app store
• Cancellation takes effect at the end of the current billing period
• No refunds for partial periods, except as required by law
• Refunds are handled by the store: request them from Apple for iPhone and iPad purchases, and from Google Play for Android purchases
• When Premium ends: you keep all your goals and partners. You can't add active goals or partners beyond the Free plan's limits until you're under them, and the Free plan's email allowance applies.

9. Notifications

Reminders and Quotes (On Your Device)

TrioGoals schedules notifications on your device to help you stay on track. They are created and delivered by your device's own notification system, not sent from our servers.

• Goal reminders: at the time you choose for each goal. You can also have a reminder repeat every 1 to 4 hours between a start and end time you set. On iPhone and iPad, reminders are marked Time Sensitive so they can come through during Focus and Notification Summary; you can turn this off in iOS Settings.
• Motivational quotes with goals: an optional quote shortly before a goal's reminder. Quotes are booked ahead on your device (currently about two weeks ahead for daily goals, six weeks for weekly goals, and five days for goals with repeating reminders) and topped up when you open the app.
• Quote reminders: optional quotes every hour, every 2 hours, every 3 hours, daily, or weekly on a day you choose. The hourly, 2-hour, and 3-hour options deliver quotes around the clock, including overnight. Choose Daily or Weekly if you'd like fewer.

You can turn reminders and quotes on or off for each goal and in Quote Settings, and turn off all notifications in your device settings at any time. Devices limit how many notifications an app can schedule (iPhone and iPad allow 64), so with many reminders some may be scheduled later than others until you open the app.

Emails

• When you sign up with an email address, we send a verification link that is valid for 24 hours
• When you add a partner, they receive an invitation email (see Section 7)
• When you complete a goal, your accepted partners receive an email
• Partner emails count toward your plan's allowance, and partners can opt out of your emails at any time

10. Intellectual Property Rights

Our Content

• The Service, including its design, code, text, graphics, and functionality, is owned by Mathiko LLC
• The TrioGoals name, logo, and brand elements are trademarks of Mathiko LLC
• You may not use our intellectual property without written permission
• Motivational quotes are credited to their authors and remain theirs

User Content

• You retain ownership of content you create
• You grant us a limited license to use your content only to provide the Service, such as including a goal's title and description in an email to your partners
• You promise that your content does not infringe on anyone else's rights
• We may block content or accounts that violate these Terms or applicable laws

11. Privacy and Data Protection

Our Privacy Policy explains what we collect, how we use it, and your rights, including under the GDPR, the CCPA/CPRA, and other US state privacy laws. By using the Service, you acknowledge our data practices as described in the Privacy Policy.

In short: your goals stay on your device. Our servers hold your name, email address, account ID, your partners' names and email addresses, the records needed to send emails, and your subscription status. We do not sell your personal data, show ads, or track you across other companies' apps or websites. To exercise your privacy rights, contact support@triogoals.com.

12. Third-Party Services

Our Service relies on these third-party providers:

• Sign-in: Firebase Authentication, with Google Sign-In and Sign in with Apple
• Database and backend: Google Firebase (Cloud Firestore and Cloud Functions)
• Crash reporting: Firebase Crashlytics
• Bot and fraud protection: Firebase App Check, when enabled
• Subscriptions: RevenueCat, with purchases made through the Apple App Store or Google Play (and Stripe, if we offer web checkout)
• Email delivery: Twilio SendGrid
• Notifications: your device's own notification system (Apple's User Notifications on iPhone and iPad, Android notifications on Android)

Each provider has its own terms and privacy policy. We are not responsible for third-party services' availability, functionality, or data practices.

13. Service Availability

• We aim to keep the Service available but do not guarantee it will always be available
• Maintenance, updates, or events beyond our control may cause interruptions
• We will try to give advance notice of planned downtime where possible
• We are not liable for losses resulting from service interruptions
• We may change, suspend, or discontinue features with reasonable notice

14. Disclaimers and Warranties

Service Disclaimer

TrioGoals is a productivity tool, not professional advice. We make no representation that using the Service will help you achieve your goals. We do not back up the goals stored on your device, and email delivery depends on your partners' email providers.

15. Limitation of Liability

16. Indemnification

You agree to defend, indemnify, and hold harmless Mathiko LLC and its members, managers, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including attorney's fees) arising from:

• Your use of the Service in violation of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Any content you send through the Service, including content in partner emails
• Your violation of any applicable laws or regulations
• Use of your account by anyone with your sign-in details

17. Termination

Termination by You

• You may delete your account at any time in the app (Profile → Delete Account)
• Deleting your account does not cancel your subscription. Cancel it in your store's settings.
• Termination does not release you from obligations incurred before it
• We delete your data as described in our Privacy Policy

Termination by Us

We may suspend or terminate your account immediately if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activity
• Misuse partner emails or harm other people or our Service
• Fail to pay required fees

When your account is terminated, your right to use the Service ends immediately. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) continue to apply.

18. Age Restrictions and Parental Consent

• The Service is not for children under 13 (under 16 in the EU/EEA/UK). You must be at least that age to create an account.
• Users aged 13 to 17 need a parent's or guardian's permission to use the Service
• We do not knowingly collect personal information from children under 13. If we learn that an account belongs to a child under 13, we will suspend it and delete its data.
• If you believe a child under 13 has given us personal information, contact support@triogoals.com and we will delete it within 48 hours
• Where the law requires age verification or parental consent, we may ask for it or rely on age information provided by Apple or Google

19. Geographic Restrictions

The Service is operated from California, United States. We make no representation that the Service is appropriate or available in all locations. Using the Service where its content is illegal is prohibited. You are responsible for complying with your local laws.

20. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Nothing in these Terms takes away any protection you have under the mandatory consumer protection laws of the place where you live.

Informal Resolution First

Before either of us files a claim, the one raising it agrees to send the other a written description of the dispute and what they are asking for (you to legal@triogoals.com or by mail to Mathiko LLC, 2108 N St, Ste N, Sacramento, CA 95816; we to the email address on your account), and to allow 30 days to resolve it informally. This does not stop either of us from seeking urgent court orders to prevent imminent harm, and it does not affect your right to dispute a charge with Apple, Google, or your bank.

Small Claims

Either of us may bring an individual claim in small claims court, in Sacramento County, California, or in the county where you live, if the claim qualifies.

Courts

Any dispute that is not resolved informally or in small claims court will be resolved in the state or federal courts located in Sacramento County, California, and you and we consent to those courts' jurisdiction.

No Arbitration Requirement

These Terms do not require you to arbitrate disputes. Earlier versions of these Terms included an arbitration agreement; this version removes it.

21. Force Majeure

We are not liable for any failure or delay in performing these Terms caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, pandemics, internet or telecommunications failures, or outages at third-party services. In such events, we will make reasonable efforts to restore the Service as soon as practicable.

22. EU Digital Services Act (DSA)

For users in the European Union, under the Digital Services Act (Regulation (EU) 2022/2065):

• Single point of contact: support@triogoals.com (in English) for all DSA questions, including content moderation appeals and requests from authorities
• Illegal content reporting: TrioGoals has no public content. The only content that reaches other people is partner emails. Report illegal or abusive partner emails to support@triogoals.com, and we will review them promptly.
• No algorithmic recommendation: TrioGoals does not use recommendation systems that rank, promote, or filter content based on profiling. You control the order of your goals.
• No advertising: we do not show advertising in the Service or target users with ads based on their personal data

23. AI and Data Training

We do not use your personal data to train artificial intelligence or machine learning models. Your goals stay on your device, and the information we hold is used only to run the Service. We do not make automated decisions about you that have legal or similarly significant effects. Motivational quotes are chosen with a fixed rotation, not machine learning.

This applies to users everywhere, including residents of all US states, and is our transparency statement for the EU AI Act.

24. Apps Downloaded from the App Store or Google Play

If you downloaded TrioGoals from the Apple App Store:

• These Terms are between you and Mathiko LLC only, not Apple. Mathiko LLC, not Apple, is solely responsible for the app and its content.
• Your license is to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions
• Apple has no obligation to provide maintenance or support for the app
• If the app fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Mathiko LLC, not Apple, is responsible for any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection claims
• Mathiko LLC, not Apple, is responsible for investigating, defending, settling, and discharging any claim that the app infringes a third party's intellectual property rights
• You confirm that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties
• You must comply with any third-party terms that apply when you use the app, such as your mobile data provider's terms
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

If you downloaded TrioGoals from Google Play, Google Play's terms of service also apply to your download and purchases.

25. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, are the entire agreement between you and Mathiko LLC regarding the Service and replace all prior agreements.

Severability

If any provision of these Terms is found unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the rest of these Terms will stay in full force.

Waiver

If we don't enforce a right or provision of these Terms, that does not waive it.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including to a successor that acquires TrioGoals.

Electronic Communications

You agree to receive communications from us electronically, including by email and in the app, and agree that these communications satisfy any legal requirement to be in writing.

Changes to These Terms

We may change these Terms by posting the new version here with a new "Last updated" date. For material changes, we will email you at the address on your account at least 30 days before they take effect for existing accounts, unless the change is required by law or only benefits you. Continued use of the Service after changes take effect means you accept the updated Terms. If you don't agree, you can delete your account before the change takes effect. Changes do not apply to a dispute that arose before the change took effect.

26. Contact Information